Shipping policy

At Khavda Mesuk Ghar, we ensure that your sweets reach you fresh and safely.

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1. Order Processing Time

• Orders are processed within 1–2 business days
• Orders placed on weekends or holidays will be processed on the next working day

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2. Shipping Time

• Delivery typically takes 2–7 business days, depending on location
• Remote areas may require additional time

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3. Shipping Charges

• Shipping charges are calculated at checkout based on location and order weight
• Any free shipping offers will be clearly mentioned on the website

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4. Delivery Partners

We use trusted courier partners to deliver your orders safely across India.

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5. Order Tracking

Once your order is shipped:

• You will receive a tracking link via SMS/email
• You can track your order in real time

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6. Delivery Issues

If you face any issues such as:

• Delayed delivery
• Damaged package
• Missing items

Please contact us within 24 hours of delivery with order details and proof.

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7. Incorrect Address

• Customers are responsible for providing accurate shipping details
• We are not responsible for delays or failed deliveries due to incorrect address

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8. Delays

While we strive for timely delivery, delays may occur due to:

• Weather conditions
• Courier disruptions
• Festivals or peak seasons

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9. Perishable Product Disclaimer

Our products are perishable in nature. We recommend:

• Consuming them within the suggested timeframe
• Storing them properly as per instructions

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10. Contact Us

For shipping-related queries:

• 📧 Email: info@khavdamesukghar.com
• 📞 Phone: +91 97127 71970